One of the greatest drawbacks our generation faces today is that of information glut. Not only are we ridden with a whole lot of information that we really do not need, but the fact that much of it unreliable. Individuals and organizations must ask themselves if the information they process on a daily basis is from a credible source. How much of it is backed by factual data and how much of it are mere estimates, assumptions or views of individuals. Can critical strategic decisions that impact the functioning of an organization be taken based on such information?

Medallion’s Research division answers these questions in the arena of Human Resources Management, by furnishing quality information backed by scientific research techniques, in a meaningful way for organizations to adapt and implement. Our research programs are designed to be industry and organization specific, on topics ranging from current market trends in HR to interventions to address specific people issues. Medallion has completed various research projects in HR, sponsored by organizations in the IT as well as BPO industry. As pioneers in integrating Consulting and Research, our effort is an effective way to address people challenges across verticals and organizations.

Summary of Research Programs conducted
A syndicated study, called “Vocal Workforce”, was conducted in 2003 as a partnership program between NFO-MBL and PeopleEquity Consulting, which focused on the BPO industry. The study, well appreciated by HR practitioners as well as Business Heads of different BPOs, set industry benchmarks on successful employment practices among the market leaders in the BPO sector.